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Secure Buying and Selling Guide
A few simple habits protect your money and your reputation. Follow these tips whenever you buy or sell on OmanWall.
Tips for buyers
Check the seller
Prefer sellers with a published Business Professional Profile and a verification badge.
Pay through OmanWall
Never send money by direct transfer to someone you met online. Use Secure Payment when it is offered.
Inspect before confirming
Confirm receipt only after you have checked the item or service. Confirming releases the payment.
Keep evidence
Take photos on delivery and keep receipts and tracking numbers in the order.
Tips for sellers
Describe honestly
Use real photos, clear condition notes and the correct price. Accurate listings prevent disputes.
Update the order
Mark the order as processing, shipped and delivered, and add carrier and tracking details.
Upload proof
Add delivery proof or a handover photo to the order. It helps if the buyer opens a dispute.
Protect your account
Use a strong password, passkey or biometric login, and never share verification codes.
Warning signs
- Someone asks you to pay or chat outside OmanWall
- A price far below the market with pressure to decide quickly
- Requests for verification codes, passwords or card PINs
- A “payment confirmation” screenshot instead of a real payment
- A buyer asking you to ship before payment is confirmed
If something goes wrong
- 1Open the order and choose “Open a dispute” within the dispute window
- 2Explain the problem and upload photos, receipts or tracking proof
- 3Keep talking in the order chat; contact details stay hidden
- 4OmanWall reviews the evidence and releases or refunds the payment